Housing and Transportation


ISBM Update - November 2018

Key Highlights This Month:

Person-centered approach definition

Person-centered approach language has been approved by BADT/Business Architecture Domain Team to guide DHS, MNIT, and counties as they move toward the MN ISBM/integrated services business model. A small BADT subgroup, including Brad Vold and Bina Nikrin, started with a proposal made a DHS special projects team to come up with this. Why it matters? “Person-centered” has several nuances and the integrated model is inclusive, e.g. person centered thinking and practice, person-centered design, user-design, and more. 

A Person-centered approach:

  • Is inspired OR driven by an individual’s experience, values, and input
  • Respects an individual’s need to access services in the way they want to;
  • Empowers individuals to make informed choices, meet their needs and achieve their goals, and
  • Supports equitable results for people, families and communities.

Hiring stakeholder engagement specialists with a county perspective:

  • Christina (Tina) Klaphake and Wright County stepped up! Wright County stepped up and offered 50% time for this! Special thanks to Christine Partlow, Wright County, for making this happen. She will connect with you and county staff across the state to promote innovation and align efforts around the integrated services business model.  DHS is getting an interagency agreement in place with Wright County and we plan to onboard her in December.
  • Needed: Another .5 FTE to work with Tina and all 87 counties. Please consider who you may have that would appreciate this state-wide exposure, is ready for a new challenge, and who’s county wants a closer connection to how this will be rolled out. Costs for current county staff will be reimbursed to the home county through Modernization funds with a DHS interchange agreement

Hiring a data analytics specialist: Stephanie Radke and Kathleen Simon, Dakota County, and Erik Erikson, Hennepin, are helping to clarify this request to coordinate and avoid duplicating work in DHS. Money is set aside in Systems Modernization funding for this until 9/30/19. Stay tuned.

MACSSA Fall Conference was well-received. On Nov. 16, the MACSSA Steering Committee, APHSA and DHS participants met to debrief the conference. APHSA put together an executive summary document, with recommendations for how to build on the accomplishments of the conference and maintain momentum. Agenda and handouts are posted on MACSSA website.

MACSSA/AMC Human Services Sub-Committee presentation on ISBM.  Jane Hardwick, Kelly Harder, Rachel Grimes, and Janet Goligowski presented ISBM to this group on November 19, in prep for the AMC Policy Conference on December 3.  We received a lot of feedback which we’ll use to refine the presentation. Commissioners said they would like to be involved in the conversations moving forward, but recognized the complexity, pointing out where jargon gets in the way.  For example, using “Value Curve” and below is an attempt to correct this:

Requested Actions Needed From MACSSA:  None

New Trends in This Area:   Need to partner more with county commissioners on this.

Issues/Concerns Regarding This Topic:  Need to hire another .5 county stakeholder engagement specialist.

Legislative Impacts:  Nothing specific at this time.

Supporting Materials:  

  • MACSSA Fall Conference materials focused on Integrated Services Business Model strategic priority- find them at this link.

 Contact(s):  Bina Nikrin, 612-596-7921

© Minnesota Association of County Social Service Administrators

125 Charles Avenue, St. Paul, MN 55103

Powered By Revize Login